Program Overview

CHA’s LevelUp Program, (formerly known as the Family Self-Sufficiency (FSS) Program), helps participants achieve financial stability while working towards their educational, professional, and personal goals. The program is designed to assist participants on a personalized path toward economic independence and overall well-being.

When participants meet their goals, CHA deposits money in a CHA-managed savings account. Once participants graduate from the program, they receive the full balance of their savings account. In 2023, the average graduation payout for participants was $6300.    

People usually spend 3 to 5 years in the program, but you may stay longer if you need more time to finish your goals.

Benefits of the Program

LevelUp offers participants a range of benefits, including:

  • Personalized Goal Setting: Participants work with LevelUp Coaches to set individual goals and create a plan to achieve them.
  • Financial Coaching and Mentoring: Coaches provide guidance and mentoring to help participants increase their financial stability and make positive life changes.
  • Building Financial Assets: While working on their goals, participants can accrue credits in a LevelUp savings account managed by CHA. Upon graduation from the program, participants are eligible to receive a payout of the savings accrued.

Eligibility for the Program

You must be:

  • a CHA resident
  • at least 18 years old
  • compliant with all aspects of the housing lease

Information Sessions

Ready to LevelUp? Register for an information session to get started!

LevelUp (FSS) Information Session

10:00 AM - 11:00 AM

LevelUp (FSS) Information Session

10:00 AM - 11:00 AM

LevelUp (FSS) Information Session

10:00 AM - 11:00 AM