If you or someone in your household has a disability, CHA is here to help. Learn how to request a reasonable accommodation to make your apartment more comfortable and accessible.
Reasonable Accommodations: You may ask for changes to your unit, a transfer to an accessible unit, or other accommodations to ensure full access and enjoyment of your CHA unit. Some examples of reasonable accommodations include:
- Installation of grab bars.
- Replacement of carpet with vinyl flooring.
- Addition of a live-in aide to your lease.
- Approval of a service or emotional support animal.
- Transfer to an accessible unit or a unit without stairs.
How to Request Help:
- Reasonable accommodation requests may be submitted online here.
What Happens Next: Once you submit your request, CHA will review it, request more information if needed, and provide a decision letter with the approval or denial of the request. Decisions on reasonable accommodations are based on a connection between a disability and the requested accommodation.
ADA Compliance: CHA follows the Americans with Disabilities Act (ADA) to ensure residents with disabilities have equal access to housing and services.
Visit CHA's Reasonable Accommodations Page here.
Need to file a grievance?
Chicago Housing Authority establishes a grievance procedure providing for a prompt and equitable resolution to reasonable accommodation grievances.