Program Overview

CHA’s LevelUp Program, (formerly known as the Family Self-Sufficiency (FSS) Program), helps participants achieve financial stability while working towards their educational, professional, and personal goals. The program is designed to assist participants on a personalized path toward economic independence and overall well-being.

When participants meet their goals, CHA deposits money in a CHA-managed savings account. Once participants graduate from the program, they receive the full balance of their savings account. In 2023, the average graduation payout for participants was $6300.    

People usually spend 3 to 5 years in the program, but you may stay longer if you need more time to finish your goals.

CHA Family Self-Sufficiency (FSS) Action Plan 2024

Benefits of the Program

LevelUp offers participants a range of benefits, including:

  • Personalized Goal Setting: Participants work with LevelUp Coaches to set individual goals and create a plan to achieve them.
  • Financial Coaching and Mentoring: Coaches provide guidance and mentoring to help participants increase their financial stability and make positive life changes.
  • Building Financial Assets: While working on their goals, participants can accrue credits in a LevelUp savings account managed by CHA. Upon graduation from the program, participants are eligible to receive a payout of the savings accrued.

Eligibility for the Program

You must be:

  • a CHA resident
  • at least 18 years old
  • compliant with all aspects of the housing lease

Information Sessions

Ready to LevelUp? Register for an information session to get started!

Thank you for visiting the LevelUp (FSS) webpage. We will resume the LevelUp (FSS) information sessions in February 2025. We look forward to sharing information about our program with you!