Program Overview

FamilyWorks helps families living in CHA’s public housing. FamilyWorks offers a variety of coaching services to help families in need. Families benefit from needs assessments, goal planning, coaching support, and referrals to essential services both internal and external to CHA.

Benefits of the Program

FamilyWorks providers offer a range of services to help residents thrive, including:

  • Housing Stability: Coaching supports to help you be compliant with your lease and work requirement.
  • Employment Support: Job readiness training, and referral to CHA’s Workforce Opportunity Resource Center (WORC) and retention services to help you find and keep a job.
  • Digital and Financial Literacy: Enhance your skills by visiting a CHA Digital Resource Center and referral to participate in CHA’s LevelUp program. 
  • Support Services: Assistance with referrals to child care, senior services, utility assistance, and more. 
  • Parenting Support: Guidance and resources to help you with parenting.
  • Youth Activities: Opportunities for children and youth to engage in out-of-school-time activities.
     

Eligibility for the Program

FamilyWorks services are available to all family public housing residents. Families living in CHA’s scattered site and mixed income portfolios will receive services through Service Coordination Specialists.

What's Next?

  1. Identify Your Provider

    Providers are assigned based on your property. Click here to find your provider.

  2. Contact Your Provider

    Once you identify your provider, call them at the number below: 

    • Centers for New Horizons: (773) 538-2388
    • Employment & Employer Services: (312) 629-5627
    • Metropolitan Family Services: (773) 371-3600
    • Near West Side CDC: (312) 633-9217
    • YWCA: (312) 372-6600

    For more information or to find your case management provider, call the FamilyWorks info line at (312) 935-2625 or email familyworks@thecha.org.