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Contact Us

September 16, 2024

BY PHONE OR EMAIL

CHA Main Office: 312.742.8500 (TTY: 866.331.3603) or CHACETeam@thecha.org

Housing Choice Voucher (HCV) Program (Contact HCV Staff Directly)

Success Stories

Graduates of Family Self Sufficiency program celebrate financial independence

September 16, 2022
Program produced 107 graduates that were paid $704,271 and included 12 new homeowners & 16 that transitioned off subsidy.

Contact the OIG

August 18, 2024
Ways you can report allegations of fraud, waste, or abuse.
Success Stories

Resident Spotlight: Demarion Brown Takes Flight

August 8, 2023

More than 180 incoming college freshmen celebrated their successes with a giant trunk party at CHA’s 13th annual Take Flight College Send-Off at the United Center in August 2023.

Demarion Brown (right) poses with his mother at the 2023 Take Flight event
Success Stories

Contractor Spotlight: R.B. Pest Solutions Makes the Leap to Prime Contractor

November 12, 2024

Robiar Smith, known as “Robi,” grew up on the south side of Chicago. A product of Chicago Public Schools, she has friends and relatives have live in Chicago Housing Authority properties. When she arrives to address her customers' pest issues, she often defies their expectations.

R.B. Pest Solutions Makes the Leap to Prime Contractor
Press Releases

Chicago Housing Authority Statement on Jordan/Collins Case

January 17, 2025

The Chicago Housing Authority extends our heartfelt sympathies to the Jordan, Collins and McGee-Collins families. No child should ever face the challenges of lead-based paint poisoning.

We recognize the concerns this case may raise among our current residents about the safety of their homes. Resident safety is our highest priority, and we are taking decisive action.

Public Comment

August 16, 2024

The public comment process invites community input on board items, ensuring transparency and inclusivity in decision-making. By making responses public, we provide visibility into how feedback is considered, promoting a more open and accountable governance process.

Submit a Public Comment

We encourage the public to share their feedback on board items by submitting responses via email at BoardPublicComments@thecha.org.

Success Stories

Mother-daughter team graduates from CHA’s LevelUp wealth-building program, looks forward to their goal of homeownership

July 26, 2024

Traceye Butler and her daughter Shannell walked into a Chicago Housing Authority office in 2019 and inquired about becoming homeowners. Five years later, they are not only on the road to accomplishing their goal – but their journey has allowed them to grow closer.

Traceye Butler and her daughter Shannell both graduated last week from LevelUp, a Chicago Housing Authority wealth-building program.
Success Stories

Bradley University’s “Intern of the Year” Has Been Helped Along by CHA/S2S Scholarship

February 2, 2023

De’Jah Donahue has taken advantage of the Chicago Housing Authority’s full range of resources during her time as a high school and college student. She interned in the Resident Services department and worked in the Youth Opportunities division.

CHA Logo with the words Chicago Housing Authority
Success Stories

CHA Rebranded Levelup Program Celebrates 119 Graduates Who Earned a Total of $706,623

July 28, 2023

Chicago Housing Authority residents who participated in the newly-minted “LevelUp” wealth-building program received their certificates of completion and celebrated their financial independence this month at a ceremony at the Charles A. Hayes Family Investment Center.

A group of graduates standing in front of a building.