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Success Stories

Resident Spotlight: Jose Serrano

April 3, 2023

In 1989, Jose Serrano was desperate. He was recently married and had two young daughters. He had a manufacturing job but wasn’t making ends meet. He needed a lifeline. 

Jose Serrano behind his desk
Success Stories

Resident Spotlight: Demarion Brown Takes Flight

August 8, 2023

More than 180 incoming college freshmen celebrated their successes with a giant trunk party at CHA’s 13th annual Take Flight College Send-Off at the United Center in August 2023.

Demarion Brown (right) poses with his mother at the 2023 Take Flight event

Privacy Policy

September 13, 2024

The Chicago Housing Authority (CHA) is a public housing agency based in Chicago, Illinois. Our website www.thecha.org is an information and communication technology that informs the public about the CHA’s mission and activities.

Anonymous Access

Press Releases

More homes for families coming soon: CHA Board of Commissioners approves contracts to renovate 60 apartments in four vacant buildings as part of its Restore Home initiative

September 13, 2024

The Chicago Housing Authority (CHA) continues to make steady progress on its Restore Home initiative, fully restoring and leasing several multi-family buildings and single-family homes that were previously vacant due to extensive repair needs.

Shavon Nowell, center, sits with her three daughters on their sofa in their new home.

Moving to Work Agreement, Annual Plan and Reports

September 16, 2024

CHA has participated in the Department of Housing and Urban Development’s Moving to Work (MTW) Program since 2000. As an MTW agency, CHA has regulatory and funding flexibility to develop locally driven strategies to encourage resident self-sufficiency; achieve efficiencies and cost savings in programs and operations; and increase housing options for low-income residents. Without this flexibility, CHA would not be able to provide such a wide variety of programs for residents while continuing to invest in vital capital and development projects.

LevelUp (FSS) Information Session

Nov 21, 2024 6:57 PM - 6:57 PM
Virtual Orientation Session
Registrants are required to attend a full Family Self-Sufficiency (FSS) Info Session to receive credit for attendance. Registrants will not be able to enter the FSS Info Session after a 5-minute grace period. If registrants are 5-minutes late or leave prior to session completion, they must register...

OIG Audits

September 19, 2024

CHA management is responsible for establishing and maintaining measurable processes to ensure that CHA programs operate economically, efficiently, effectively, and with integrity.

About Section 3

September 26, 2024

HUD has recently changed the definition of a Section 3 Business:

  • At least 51% owned by a CHA resident(s) or HCV participant(s)
  • At least 51% owned by a low-income person(s)
  • A business where low-income persons make up a minimum of 75% of the labor hours

HUD defines a Section 3 Worker as:

Any worker who currently fits or when hired within the past five years fit at least one of the following:

Press Releases

CHA College Students Get Counsel From Corporate Representatives at Annual Networking Event

January 5, 2023

CHICAGO (Jan. 5, 2023) — Representatives from prominent corporate organizations – including Bank of America, Google and Northwestern Hospital – networked with 70 Chicago Housing Authority college students Wednesday to discuss career opportunities at the Take Flight Networking & Recruitment event at CHA offices.

The Chicago Housing Authority logo

Additional Assistance for People with Disabilities

July 26, 2024

If you or someone in your household has a disability, CHA is here to help. Learn how to request a reasonable accommodation to make your apartment more comfortable and accessible.

Reasonable Accommodations: You may ask for changes to your unit, a transfer to an accessible unit, or other accommodations to ensure full access and enjoyment of your CHA unit. Some examples of reasonable accommodations include:

•    Installation of grab bars.

•    Replacement of carpet with vinyl flooring.